PRIVACY POLICY – JSV Leather
The purpose of this Privacy Policy is to provide all individuals whose personal data are processed by our store with basic information about such processing in a transparent manner, in accordance with Article 14 of the Law on Personal Data Protection (hereinafter: the “Law”).
JSV Leather (hereinafter: “we” or “our store”) pays special attention to the protection of your personal data and to transparency in its processing. This Privacy Policy explains which data we collect, how we use it, and what your rights are.
1. Data We Collect
When you make a purchase or use our services, we may collect the following data:
- Personal data: first name, last name, address, email, phone number.
- Payment data: information necessary for processing orders (e.g., via payment service providers). Credit/debit card details are not stored by us.
- Order and purchase data: selected products, purchase date, delivery method.
- Website usage data: cookies and analytics used to improve our services and customer experience.
2. Purpose of Data Processing
We use your data for the following purposes:
- Processing and delivering orders.
- Communication regarding orders and customer support.
- Informing you about promotions and new products (with your consent).
- Improving our products, website, and marketing strategies.
- Complying with legal obligations and accounting procedures.
3. Data Sharing
We share your data only with:
- Courier services for product delivery.
- Payment processors for secure payment processing.
- Other service providers (e.g., IT support) bound by confidentiality agreements.
Your data is not sold and is not used for direct marketing by third parties. Data is not transferred abroad unless necessary for the fulfillment of contractual or legal obligations.
4. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. This includes security protocols, encryption, and internal procedures for employees.
5. Data Retention Period
We retain your data only for as long as necessary for the purposes for which it was collected or as required by law. Once the purpose ceases, the data is deleted or archived in accordance with applicable regulations.
6. Your Rights
Customers have the right to:
- Request access to their personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of data (where there is no legal basis for retention).
- Withdraw consent for marketing at any time.
- Lodge an objection to the processing of their data.
7. Contact
For any questions regarding privacy or to exercise your rights, you may contact us at:
Email: info@jsvleather.com
Phone: +387 65 414 722
Address: Hilandarska 18, 71123 Istočno Sarajevo
